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Northwest EndUsers' Group Meeting, 4-28-05
Chicago Marriott O’Hare
8535 West Higgins Road
Chicago, IL

Attendees:  Taylor Stoneback, Highline C.C.; Cindy Kirkpatrick, Washington-Idaho Network; Lynne Bidwell, Lewis-Clark State College; Dale Burke, Edmonds C.C.; Shellie Whittaker, ORCA Consortium; Victoria Ertelt, OPALL Consortium; Sam Aquila, Univ. of Victoria, B.C.; Tom Pollard, Highline C.C.; Francesca Lane Rasmus, Pacific Lutheran Univ.; Layne Nordgren, Pacific Lutheran Univ.; John Greer, Univ. of Montana; Holly Eggleston, Univ. of Montana; Bette Desjarlais, RegLIN Consortium; Charlene Tweed, Red River College; Barbara Glackin, Boise State Univ.; Nancy Rosenheim, Boise State Univ.; Crawford, Josephine, Endeavor Info. Systems; Paula Burks, Santa Rosa Jr. College; Christine Nelson, Shoreline C.C.; Konny Thompson, Gonzaga Univ.; Paula Foster, Washington-Idaho Network; Philip Homan, Idaho State Univ.; Sandra Shropshire, Idaho State Univ.; M. Teresa Warren, Idaho State Univ.; Kathleen O'Connor, Washington-Idaho Network; Jody Hopper, Intel Corp.; Leonara Crema, UBC Library; Joy Kirchner, UBC Library.

If you would like to be a speaker for The Best of EndUser 2005, please contact Cindy Kirkpatrick at kirkpatrick@gonzaga.edu, 509-323-3839 or 800-388-3876.

They are close to reaching the minimum number of attendees.  If you would further information, contact Kathleen O'Connor, oconnor@gonzaga.edu, 509-323-6547 or 800-388-2008.  If you have already expressed interest in attending, they have your name on the list and you can ignore this.

Below is information from Endeavor about the specific courses and prerequisites.

Certification 100: Unix for Librarians

Date/Time: One day hands-on course, 9:00AM to 4:00PM

Cost: $350.00 (effective May 2003)

Prerequisite: Working with the Voyager system for at least one month

Intended Audience:

• New system librarians in production Voyager libraries
• Systems librarians at implementation sites (server installed =>1month)
• Novice users of Unix who need to improve their skill level

Description: This session has been redesigned based on past user meetings. It has been developed to help sites that are new to the world of Voyager and Unix, no matter what size of institution or what operating system you are running. You will be able to get hands-on practice with a live server. The class will give you basic exposure to Unix, and set you on a path for working with more advanced areas (like Certification 300: Service Your Way, WebVoyáge Configuration, and Bulk Importing). The first half of the course has been designed to be lecture; the second half of the course has been designed to be hands-on (lab time).

Topics will include:

• Introduction to basic Unix commands;
• Introduction to the vi editor;
• Voyager directory structure;
• Running batch (sbin) jobs;
• FTP (File Transfer Protocol);
• Basic Voyager troubleshooting.

Certification: After successfully completing the labs, and having an additional 3 months exposure to Voyager, you will be certified and able to attend the course Certification 300: Service Your Way.  

Certification 300: Service Your Way

Date/Time: One two-day course, 9:00AM to 4:00PM

Cost: $750.00 (effective May 2003)

Prerequisites: Attendees must meet the criteria listed below. These criteria have been considered carefully and are absolutely necessary for a good understanding of the course subject matter. Due to this, we may regretfully decline registration from persons who do not meet these criteria.

• Must be experienced system users of UNIX or Windows Server with solid system administration experience in these environments;
• Minimum of 3 months experience using Voyager in a production environment;
• Experience with script programming;
• Advanced user of the system default editor (vi) - UNIX only.

Intended Audience:

• Server System Administrators who are responsible for, or want to be involved in advanced troubleshooting of the Voyager server.
• Functional System Administrators who want to learn more about Oracle and Voyager.

Description: This class is geared to all types and sizes of institutions that want to improve their own capabilities in maintaining and troubleshooting Voyager systems. You will be able to learn more about how Voyager works behind the scenes, learn about the Voyager structure, and in turn, increase the level of support you can offer locally. The class also will give you the terms and language that Endeavor uses in describing the parts of the system. This will aid in communicating with the Endeavor Support staff. Overall, the class will improve your ability to support your own system and improve Endeavor's ability to support you in that effort.

Topics include:

• The Voyager technical flow
• Maintenance activities
• Troubleshooting - Error messages, log files, remedies
• The Voyager standard structure
• Oracle structures and objects
• Voyager in Oracle
• Pre-upgrade activities

Certification: There will be an exam at the end of the class. Those who pass will then be certified to perform their own keyword regens.  

Certification 400: Voyager in Oracle: The Secrets Within

Date/Time: One two-day hands-on course, 9:00AM to 4:00PM

Cost: $750.00 (effective May 2003)

Prerequisites: Must have passed Certification 300. This class is an extension of the Certification 300 class. Although it is not a prerequisite for Certification 500, the knowledge gained herein may help during your upgrade process.

Intended Audience:

• Server System Administrators who will be doing, or heavily involved in their Voyager Application Upgrades;
• Functional System Administrators who want to learn more about Oracle and Voyager.

Description: This class is geared toward Server System Administrators who will be doing, or heavily involved in their Voyager Application Upgrades and to Functional System Administrators who want to learn more about Oracle and Voyager.

Topics to be covered:

• Review of Oracle parts (data files, table spaces, users, etc.)
• A walk through the life of a transaction (user session to rollbacks, redos, data file);
• Backups: Supported vs. Approved
• Oracle (transaction) archiving: What it gains, what it costs, requirements; [This will not teach you how to implement hot backups and archiving. It will teach you the ramifications of this in a Voyager environment.]
• Tuning and settings in the initLIBR.ora (what not to do)

Time remaining will be devoted to space management and the ramifications of doing (or not doing) that.

The topics to be included are:

• Extent management
• Table space defragmentation
• Table extents
• Ramifications of a large number
• Management during an upgrade
• Management during normal production
• Adding table space (properly)

There will be labs (hands-on) work throughout the course.

Certification: There will be an exam at the end of the class. Those who pass will then be certified to perform their own Oracle space management.